Laser Optics Technology Technical Service Commitment

We are a company specializing in the production of optical lenses, with mature processing technology and stable product quality. We promise to provide customers with reliable optical lens solutions with a pragmatic attitude and reasonable prices. The specific service guarantees are as follows:

1. Quality assurance

-Strict quality inspection: Each batch of lenses undergoes visual inspection, size measurement, and basic optical performance testing to ensure compliance with customer requirements.   

-Reasonable tolerance: The conventional lens processing tolerance is controlled within the industry standard range (such as diameter ± 0.1mm, thickness ± 0.05mm, etc.), and special requirements can be optimized through negotiation.   

-Defective product handling: If quality issues are found, support repair or replenishment to ensure that it does not affect customer use.   

2. Delivery guarantee

-Regular orders can be delivered within 7-15 days (depending on specific processes and quantities), while urgent orders can be negotiated for expedited production.   

-Real time feedback on production progress, communicate in advance in case of special circumstances (such as material delays).   

3. Technical support

-Provide free basic optical design suggestions to help customers optimize lens selection (such as material, coating type, etc.).   

-We can provide sample testing to ensure the suitability of the lenses before mass production.   

-In case of technical issues encountered during the production process, respond and provide solutions within 24 hours.   

4. After sales guarantee

-After product delivery, a 3-month quality guarantee is provided (non human damage can be negotiated for return or repair).   

-Long term cooperative customers can enjoy regular follow-up visits to understand usage and provide optimization suggestions.   

We adhere to the principles of "stable quality, reasonable price, and reliable service" and are committed to becoming a trusted optical lens supplier for our customers. If you have any needs, please feel free to contact us at any time!